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Shipping policy

Chngs ships certified refurbished iPhone devices from Bloemfontein, South Africa, to customers locally and around the world.

Free Bloemfontein delivery

Live in Bloemfontein? Delivery is completely free — no shipping fee at checkout. We deliver locally within 1 business day of your order, and collection in person can also be arranged.

South African delivery

Orders outside Bloemfontein ship with Paxi. Orders placed before 12:00 on a business day are dispatched the same day; later orders go out the next business day. Typical door-to-door delivery is 1–3 business days to major centres and 2–5 business days to outlying areas.

International delivery

We ship worldwide via tracked courier. Delivery usually takes 3–7 business days after dispatch. Import duties, VAT or customs charges levied by the destination country are the customer's responsibility.

Processing & tracking

Every device goes through a final 40-point check before it leaves us. Once dispatched you receive a tracking number by email so you can follow your parcel to the door.

Packaging & handover

Devices ship in protective retail-style packaging with a charging cable and documentation. A signature is required on delivery. If nobody is available, the courier will attempt redelivery or hold the parcel at a nearby depot.

Questions about an order? Email hello@chngs.xyz with your order number. See also our refund policy.